Having issues with customer acceptance? Find out why.

The Field Trip

 

In Person On Site Customer Feedback

What your customer tells you vs. what they do are sometimes different things. The Field Trip gives your customer face time and you an opportunity find out how your customer is really using your product or service.

 

Free Up Your Resources

You already have the best team, so let them keep working on your top priorities and let MERGE take care of the field research and on site customer feedback gathering.

Identify The Hurdles

Is your product great, but your acceptance low? Find out how are you interfering with what your customer is trying to accomplish by gaining real world knowledge about the environment they are using your product or service in.

 

Verify Your Assumptions

Thinking of the next big idea? The Field Trip will connect your assumptions to real world applicaitons through targeted use cases to help you make the right decisions.