Your product has an emotional timeline. What does yours look like?
The Blind Date
Get Immediate Practical Feedback
The Blind Date evaluation model can be applied to any product or service and is the quickest way to evaluate how well you are meeting the expectations of your customer.
Independent Review
It's called The Blind Date for a reason. Utilizing only customer facing material and knowledge, we evaluate the entire customer experience free of bias and inside influence. This creates a unique environment from which to evaluate your product or service objectively.
Manage your moments
Employing interaction evaluation at five separate stages of experience, find out where and when to focus the improvements that will have the biggest impact for your customer.
Whole Experience Evaluation
Product performance is only part of the picture. How many negative moments does your customer experience before they have even made a purchase? Find out what hurdles your customers are facing to improve your conversion rate and boost your revenues.